VIBA Solutions aims to engage with the clients in a timely, professional, and fair manner. Availing the services of VIBA Solutions implies that the clients agree to the terms and conditions mentioned below:
Contract
- VIBA Solutions will enter into an Independent Contractual Agreement with its clients and this agreement will not imply any partnership or joint venture by either party.
- The Independent Contractual Agreement entered between VIBA Solutions and its client’s reserves the right to subcontract any part of the services offered, to a third-party on account of domain expertise.
- A person or party who has no direct role to the Contract will not have any rights in connection with or under the agreement.
- Commencement date for services will be decided with mutual understanding. That said, VIBA Solutions reserves the right to change the date in case of any technical reason and the same will be conveyed to the client. Charges for the services availed will be applicable from the actual date of commencement of services.
- Clients will be provided report on the performances of the services availed on a monthly basis.
- Neither VIBA Solutions nor the client can cancel or transfer, fully or partially, the service responsibilities to other service providers without prior intimation. Either party, if willing to do so, should give notice of at least 15 working days.
- VIBA Solutions will not be held liable to any deficiencies with regards to services offered in the client fails to responds in timely manner.
Payment
- Prices mentioned in the agreement are exclusive of GST and advertisement budget, if any.
- If clients avail any monthly packages, 50% of package amount will have to be paid before commencement and 25% at 75% completion and balance after work is completed.
- If any client and VIBA Solutions enter into long term contracts, then monthly invoice will be generated at the start of month and 50% of the invoice value will have to be paid within 2-3 days of receipt of invoice, 25% of monthly invoice value after 15 days and balance at the end of the month.
- If there is a delay of more than 3 working days for payment of monthly invoices, VIBA Solutions retains all the right to terminate the contract without any prior notice period. It will also not be held liable for any issues or obligations that might arise as result of the termination of contract.
- VIBA Solutions understands the nature of business cycle and will accept any genuine reason for delay in payment, but it will not entertain any recurring delays. Any delay in payment will have to be intimated 10 days in advance.
Liability
- VIBA Solutions shall not be held liable for any consequential or any indirect losses occurring as a result of obligated service deliverables, in case the delay happens on account of ungovernable or natural causes.
- Clients will ensure VIBA Solutions is not held liable and will defend it from and against all or any expenses, losses, claims, and liabilities related to any services rendered by VIBA Solutions as part of the agreement, including without limitations any claims made by third parties related to any false of malicious advertisements, liability claims for any services or products offered by the client, any patent claims, trademark or copyright infringement claims occurring on account of malfunction or disruptions of services provided, for any content submitted by the clients for publication by VIBA Solutions.
- Inherent nature of digital media is open source of information, so any publication or any information or content provided to VIBA Solutions falls into public domain, unless otherwise indicated. VIBA Solutions does not and will not screen any information or materials and will not be held liable for any losses that occur to goodwill or revenue due to the content published online.
- In case the clients share any confidential information needed for carrying out the business with any third party not related to either client or VIBA Solutions, then VIBA Solutions will not be held responsible for any untoward incidents or mishaps.